Improving the early cancer patient experience

Susie BaficoPatient Engagement

The cancer patient journey begins well before the first appointment with an oncologist. In this year’s Advisory Board Cancer Patient Experience Survey, the results focused on what matters most to patients early in their cancer journey, and how providers can deliver better care at those early patient touch points.

We reviewed the Advisory Board report with the 2019 survey results and Oncology Roundtable interviews with leading hospitals and medical centers. Our article looks at 3 important patient touch points early in the cancer diagnosis journey. We also include insights on how providers can act to improve care at each point of that journey. Download the full article at the link and read more about why these areas are key to the early cancer patient experience:

  1. Early patient identification and outreach
  2. Patient engagement and early education
  3. Making the first appointment count

Insights from the Advisory Board 2019 Cancer Patient Experience Survey